Delicious Story

Cilantro – Bringing Exquisite Indian and Pan-Asian Cuisine to The Nigerian Market

Challenge

Cilantro, a chain of fine dining restaurants in Nigeria, sought to introduce authentic Indian and Pan-Asian cuisine to the local market. While the Nigerian dining scene presented opportunities for diverse culinary experiences, it lacked significant representation of these cuisines. Cilantro needed to overcome key challenges to achieve its goals

  • Brand Awareness:Educate the target audience about Indian and Pan-Asian cuisine, which were relatively unfamiliar.
  • Premium Brand Identity: Establish itself as a high-end dining destination conveying quality and exclusivity.
  • Customer Engagement: Build a loyal customer base while competing with established local and international restaurants.
  • The brand also needed to scale its operations while maintaining a strong, cohesive brand image across multiple locations.

Cilantro partnered with SpotMedia, a leading creative and marketing agency, to design and execute a comprehensive branding and marketing strategy that focused on quality, authenticity, and engagement

Brand Identity

SpotMedia created a unique identity by blending traditional Indian motifs with modern African aesthetics, reflected in restaurant interiors, logos, and promotional materials.

Menu Design

SpotMedia designed visually appealing menus that highlighted diverse offerings, with clear descriptions to educate customers about dishes.

Digital Engagement

Developed a user-friendly website featuring interactive menus, online reservations, and customer testimonials to showcase Cilantro’s ambiance and service quality.

Executed strategic social media campaigns celebrating cultural events like Diwali and Chinese New Year, tied to Cilantro’s cuisine, increasing digital visibility.

Strategic Expansion

SpotMedia supported Cilantro’s targeted expansion into key Nigerian cities, including Lagos, Abuja, and Kano, ensuring a cohesive brand presence across locations. They played a pivotal role in launching Cilantro Signature for elite clientele seeking elevated dining experiences.

SpotMedia’s strategic execution yielded exceptional outcomes for Cilantro, establishing the brand as a leader in Nigeria’s fine dining sector. Over four years, the brand achieved

  • Expansion:Over five branches established in major cities, including Lagos, Abuja, and Kano.
  • Customer Engagement: Served over 5,000 customers, building a diverse and loyal clientele, including expatriates, notable influencers and local food enthusiasts
  • Online Presence: Achieved an average of 2,000 monthly website visits, reflecting successful digital marketing efforts
  • Market Positioning: Cilantro positioned itself as a leading fine dining destination in major cities like Lagos and Abuja, setting benchmarks for quality and authenticity
  • Impact Metrics
  • Customer Loyalty: High retention rates due to the quality of service and memorable dining experiences across all restaurant outlets.
  • Brand Differentiation: SpotMedia’s blend of Indian and African aesthetics created a standout brand identity.
  • Transparency: Effective communication of quality, offerings, and service, strengthening customer trust.
  • Expansion Success: Strategic growth into key cities broadened the audience and cemented Cilantro’s reputation as a premium brand.
  • SpotMedia played a pivotal role in transforming Cilantro into a household name in Nigeria’s culinary scene. By implementing a cohesive branding and marketing strategy, SpotMedia bridged the gap between authentic Indian and Pan-Asian cuisine and the Nigerian market, making these flavors both accessible and desirable and positioning Cilantro as a premium dining destination, thereby setting new standards for fine dining in Nigeria.
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  • Website
  • SEO
  • Digital
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  • Keyword - Indian Restaurant| Location - Nigeria | Position - First Page Top

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Keyword - Indian Tahir Restaurant

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Keyword - Indian Restaurant

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